1. Why should I invest in BenefitsolverSM?
Businessolver has the ability to generate a personalized, informative and streamlined approach to managing employee benefits online. BenefitsolverSM will help you and your team manage your day-to-day Human Resources workload by eliminating the waste, inefficiencies, and inaccuracies associated with a paper-based benefits system.
2. What happens when technology changes or my site needs updating?
As part of your agreement with Businessolver, we provide additional upgrades to your site infrastructure/hosting at no charge.
3. How will Businessolver provide a return on investment?
With Businessolver, you can offer an online benefit enrollment and eligibility solution at a fraction of the cost of traditional offline/hard-copy processes.
4. Where are the time savings with BenefitsolverSM?
- Benefit inquiry
- Enrollment
- Change requests (address, name, etc.)
- Records requests
5. What are the hard-cost savings with BenefitsolverSM?
- Reduction in or elimination of the cost of printing and distributing pounds of paper (new hire packets, Summary Plan Descriptions (SPDs), company handbooks, annual enrollment documentation, etc.)
- Reduced labor costs associated with processing paperwork (keying, faxing, mailing, emailing, etc.)
- Reduced cost of mistakes due to human error
- Reduced number and cost of claims errors/issues by working with clean data and faster eligibility turnaround
- Elimination of hardware and software costs
6. What are the soft-cost savings with BenefitsolverSM?
- Reduced administrative burden; increase in time spent on strategic plan design and communication
- Immediate access to your employee benefits data
- Enhanced communication between Human Resources and employees
- Reduction in repetitive Human Resources administrative tasks
- Improved employee productivity and satisfaction
- Reduced legal and regulatory exposure
- Reduced cost of handling and routing employee inquiries by implementing employee self service
7. What are the overall business savings with BenefitsolverSM?
When managing employee benefits and eligibility data in one centralized database, that data can be electronically submitted to your benefit providers, Third Party Administrators (TPAs), payroll systems, etc., in a format that’s clean and consistent. In addition, an online, centralized database like BenefitsolverSM lets employers like you enjoy:
- More immediate benefit changes, which result in timely and accurate claims payment or rejection processing
- Reduced exposure for premium or claims funding dollars due to terminated employees continuing to receive coverage
- Fewer employee eligibility issues at point of service
- Fewer calls from employees with service issues
- Lower IT costs if you currently transmit enrollment data electronically
8. What kind of security does BenefitsolverSM feature?
Businessolver uses a combination of data encryption, physical data protection, database logging and application-level security through products and services providing the highest level of security available. BenefitsolverSM uses redundant and load-balancing firewalls with fail-over capability and uses 128-bit secure socket layer (SSL) technology and digital certificates to encrypt and authenticate transactions. Furthermore, our servers are privately enclosed and locked within a card-key protected facility. For additional information, please visit our Security and Technology overview.
9. How can I learn more about Businessolver products and services?
You may contact us toll-free at 1-888-460-9625 or email us at sales@businessolver.com . Or, if you prefer, you can supply us with your information through our contact us page and we will work with you to find a customized solution to meet your unique benefit enrollment needs.
Have a question not answered here? Contact us or CALL 1-888-460-9625 for more information about how Businessolver can deliver a positive return on investment for your organization.
