Businessolver, Inc. is a technology service provider delivering co-branded website services, content and tools, and electronic enrollment and eligibility services (collectively the “Services”) to insurance agencies, affinity groups, associations and employers.
Information Collection and Use
Businessolver, Inc. powers this site in which our partners are the sole owners of the information collected. The collection, uses and disclosure of information occurs in the following ways:
Registration/Login Identification and Passwords
In order to access the secured areas of this website, a user must first complete the registration form. During registration a user is required to give contact information (such as name, email address and password). We use this information for identification, personalization, verification and maintenance of your account.
Company Contact Information
When customers and prospective customers contract for Services or inquire about our Services, we ask them to provide us with company contact information, some examples of which are the company’s name, address, number of employees, etc. We use company contact information to provide information to customers and prospective customers regarding our Services and to maintain a record of inquiries regarding our Services.
When our employer customers utilize our Services to manage and communicate employee information on behalf of their employees, they provide us with information typically provided by an employee to an employer’s human resources and/or payroll departments. Such information often includes, but is not limited to, the employee’s name, address, social security number, title, salary, date of hire, benefit elections and information regarding an employee’s dependents. We utilize the information provided to deliver Services to our employer customers and their employees.
Unless so directed by our customers, we do not share employee information provided by our customers with anyone. When directed by our customers, we communicate company employee information to third party service providers such as payroll service bureaus, insurance companies and third party administrators to process or service the requested transaction. If medical information is collected, it will only be shared with insurance companies or third party administrators (i) as required for providing and servicing employee policies, accounts, claims or contracts; (ii) as allowed by the relevant laws protecting employee privacy; or (iii) in circumstances where an employee provides consent.
We store information that we collect through cookies and log files to create a profile of the users. A profile is stored information that we keep on individual users that details their viewing preferences.
A cookie is a piece of data stored on the user’s computer tied to information about the user. Cookies are a way to have the Internet browser remember specific bits of information allowing you to get around the site easier.
We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility called Google Analytics that uses log files to analyze user movement.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
We partner with other third parties to provide specific services (i.e. Avert and employment background investigation, etc.) When the user signs up for these particular services, we share names, or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This website contains links to other sites. Please be aware that we, Businessolver, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
We store your personal information in a secure location that is accessible only by designated staff. All information is encrypted and is protected with the best encryption software in the industry – SSL. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction.
Notification of Changes
We may modify or amend this Policy from time to time. In an effort to keep you informed of changes in this Policy, we will indicate the effective date of the currently posted policy below. Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior consent.
By using sites powered by Businessolver, Inc., you signify your acceptance of this Policy, as amended from time to time. If you do not agree with the terms and conditions contained in this policy, please do not use these sites.
Effective Date: October 4, 2012