A reliable resource for your employees

We believe a benefits administration platform is only as good as the service that supports it. That's why we built our Service Center in the Midwest and manned it with a staff that has a wealth of benefit knowledge, including licensed representatives.

You can trust Businessolver to act as an extension of your team by offering relief from day-to-day employee benefit questions. We’ll mirror your department's goals and fulfill your wishes for having a bigger staff through client-certified training – without having to hire anyone. Our Service Center is dedicated to providing the real-time educational support employees need and deserve.

Flexible service solution

Levels of support provided by the Service Center can be completely configured to meet your service and budget requirements.

Technical Support.

Password reset
COBRA calls
System navigation
Dependent verification questions

Benefits Support. Technical Support services, plus:

Benefit questions
Enrollment and benefit support calls
Specific client COBRA questions and support
Warm transfers to client vendors

Concierge Support. Premier level includes Technical Support and Benefits Support services, plus:

Handled by Client Certified Agents
Claims advocacy services
Employee-level chat functionality
Dedicated service hours as dictated by you
Custom client support requests

STORY HIGHLIGHTS

Leading edge service that empowers your employees
Scalable to fit the needs of a growing workforce
Technology and data integration at an affordable price