The war for talent rages, regulatory and commerce changes are a daily occurrence, and competition for customer mindshare – and wallet space – has never been greater. Despite the challenges facing modern business leaders, the answer to unlocking employee engagement and performance and resulting business impact has been right in front of their noses:
It’s hard to believe something so simple and seemingly subjective could have an impact on the growth or decline of a business, but increasingly, data shows that it does – and smart leaders are starting to realize its importance.
Recently, Businessolver conducted its third annual State of Workplace Empathy study, which examines the state of empathy in U.S. workplaces and the impact more – or less – empathy has on employees, HR professionals and the C-suite. The results showed that beyond being the topic du jour, empathy has big business benefits – and the C-suite and other leaders should take notice.
Take a closer look at the bulls and the bears as it pertains to empathy.
The Empathetic Bull
Leaders who make empathy a purposeful part of their businesses report not only better performance from their employees, but also better overall business health. Here are some of the most captivating CEO stats from the study:
Employees take notice of empathetic employers and are more likely to join – and stay with – organizations that value and exhibit empathy.
The Unempathetic Bear
Leaders of organizations that are less empathetic face not only lower morale, but also the potential loss of valued workforce assets – and business. Don’t believe us? Here are some data points:
The Market Outlook
Empathy is becoming a key tool for savvy leaders to have at their disposal as they’re looking to increase employee engagement, retention and business health. The good news? Empathy can be learned, and business leaders looking to reap the benefits of empathy in their workplaces can lead from the top in bringing more empathetic processes, benefits and strategies to the workforce with these three steps:
Interested in learning more about how empathy shapes organizations and impacts business bottom line?