Will AI Make Our Jobs More Creative? Artificial intelligence (AI) tools aren’t going away any time soon—in fact, it’s likely that 30% of our workloads will soon be automated by AI, freeing up many of today’s workers to focus on more complex… Read more
What is AI Doing to Improve Service Center Customer Service? Empathetic technology supports service center employees, so they can better support the person calling in. How many times have you had to call a customer service line? How many times did you actually want to?… Read more
HR Tech Recap: Driving Better Health Outcomes with HR Technology Employees see benefits as a core aspect of empathy, yet benefits confusion is one of the biggest barriers to using those benefits, let alone understanding them. Businessolver hosted a panel at HR Tech discussing how… Read more
The Future of AI for HR Technology: 5 Predictions The significance of human resources cannot be overstated. HR wears many hats, from benefits expert to marketing communications specialist, and (sometimes) therapist. With so many outfit changes to go through, it’s essential for HR teams… Read more
How Sofia AI Supports HR During Annual Enrollment With annual enrollment season on the horizon, it’s a perfect time to dig into all the ways SofiaSM, Businessolver’s virtual AI benefits assistant, supports HR during their busiest times. Hey HR friends, Sofia here! Annual… Read more
Vision 2023: Four Favorite Takeaways 2023 is all about recalibrating the HR workload with empathetic technology and product innovation. We covered it all at Vision this year. Vision, Businessolver’s annual HR industry conference, brought together hundreds of our HR peers,… Read more