Businessolver

Benefits administration technology that anticipates your needs

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Too often, HR teams face the same challenges: low benefits literacy, manual workarounds, complex eligibility rules that slow everything down, and a constant stream of employee questions caused by technology that reacts to problems instead of preventing them. 
Businessolver’s anticipatory benefits administration technology changes that.
We help employees get the right information at the right time—even before they realize they need it. And while employees get anticipatory guidance, HR gains automation that removes repetitive tasks and reduces the workload behind the scenes, creating a more intelligent, connected experience for everyone.

Join us for a demo to see how anticipatory technology can unlock your organization’s full potential.

Businessolver’s anticipatory solutions

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SofiaSM AI

Our intelligence layer that sees around corners—streamlining tasks, guiding next steps, and elevating every interaction before HR ever has to step in.

Benefits insights dashboards

Real‑time, actionable trends that help HR anticipate issues early and shape smarter benefits strategies.

HR workflow automation

Automates dependent verification, COBRA, ACA, payroll reconciliation, and more—removing manual work and reducing risk.

Always-on service

Proactive support backed by real‑time system context—so employees get answers instantly and fewer questions land on HR’s desk.

One platform

All benefits, all accounts, all experiences—managed in one place for employees and administrators.

Consumer accounts administration

We go beyond just FSA and HSA: lifestyle, commuter, pre‑tax spending accounts plus HSA investment options to help employees grow long‑term savings.

Decision support

Built‑in, self‑service guidance that boosts confidence and reduces confusion before, during, and after enrollment.

See the results

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19% lift
Employee engagement: 19% lift in benefits activation and average $3M in cost avoidance when AI-powered intelligence and service support employees.
83 Client NPS
Service focused on you: 83 Client NPS + 90% immediate resolution rate + 2x more employee engagement.
Intelligent insights
Transparent insights at your fingertips: Dashboards that serve up intelligent insights across your entire benefits program to cut chaos and create clarity.

Anticipating our client's needs

Our intelligent platform analyzes behavioral signals, historical trends, and employee context to identify patterns, risks, and opportunities before they become costly issues. That means fewer surprises, more proactive guidance, and a smoother experience for everyone.
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See how our client, Uniti, a regional telecommunications provider, has elevated their benefits experience with Businessolver’s anticipatory support.
Our partner, Uniti is seeing stronger employee engagement, fewer manual tasks on HR’s plate, and clearer strategic insight into what their workforce needs—powered by Businessolver’s platform and anticipatory intelligence. With over 9,000 employees, these efficiencies and insights allow Uniti to stay ahead of trends, tailor communications, and create a better experience for both HR and employees.
Uniti and Businessolver Partnership

Less manual work for HR

90% of Uniti employees self-enrolled in their benefits and Sofia instantly answers 88% of all benefits questions.

A more engaged workforce

40% of employees log in 4+ times a year after enrollment

Tools that anticipate needs

65% of employees use decision support at enrollment to help choose right-fit benefits

Curious what anticipatory benefits administration could look like for your organization?

See how you can unlock your organization’s full potential.
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