Rae Shanahan

Rae has overall responsibility for MyChoice Accounts, informing our business excellence, training, client engagement, and product development efforts. As a leader for both Businessolver and our MyChoice Accounts team, Rae has ensured we have the rock-solid foundation and strong ethic necessary to continue to deliver on our promises – both to the market and to our employees. She is passionate about creating a culture and focus on excellence, and she works tirelessly to refine and improve both. Ask her what she likes best – she will say she gets to live her personal mission every day: “Living with energy – creating it, sharing it wherever I go.” Rae joined Businessolver in 2000, after more than a decade in HR, both on the client side and the delivery side.​

Strategic | Command | Input | Relator | Achiever 

Keith Soranno

Keith knows a thing or two about consumer accounts. Having worked in the industry for years, he is charged with creating and leading a dedicated team focused on supporting our customers throughout the decision process.

With over 20 years of experience in the financial services industry, Keith has been helping employers create better financial outcomes for their employees through innovative health and wealth strategies.  Keith joined Businessolver in 2019 after leading teams at WageWorks, DoubleNet Pay and HelloWallet.

Prior to that, Keith worked in the defined contribution industry with Securian and then Mercer, where he recognized that technology was emerging as a critical component to help workers manage the shift to consumer benefits. An avid traveler and runner, Keith earned a BA from Florida State University and an MBA from George Washington University. He holds CEBS, AIF, HSAe designations.

TOP STRENGTHS: Command | Individualization | Futuristic | Self-Assurance | Strategic

Regina Thomas

Regina has 20+ years’ experience in Benefits Administration with a focus on leading client implementations for the past 10 years. Regina joined Businessolver in 2019 to onboard our inaugural MyChoice Accounts clients and now directs the team to provide a seamless onboarding process. 

She brings a wealth of knowledge from Hewitt, Aon Consulting, The Plexus Groupe and WageWorks and has obtained has a Six Sigma White Belt, HSA Expert (HSAe) and Certified Flexible Compensation (CFC) certifications. However, Regina’s passion is leading and empowering her team to drive a successful and delightful onboarding client experience. When she’s not gathering FSA requirements, Regina enjoys walking her three Great Danes—Bella, Baylor and Bosley—and doing DIY projects. 

TOP STRENGTHS:  Individualization | Strategic | Achiever | Relator | Activator

Kent Rausch

You want to meet someone who has been around the block a time or two? Meet Kent. With over 20 years of experience in the benefits industry and consumer accounts, Kent has led product strategy and development departments at many organizations. These include Prudential Service Bureau, Sykes Health Plan Services, Evolution Benefits, SHPS, ADP and now Businessolver.

At Businessolver, Kent was instrumental in building MyChoice Accounts with a focus on card and financial processing, and benefits and wellness enterprise systems. He thrives on product and market disruption, innovation and complex problem simplification. Kent earned his degree in computer and information sciences while serving in the United States Air Force. 

TOP STRENGTHS: Strategic | Relator | Futuristic | Ideation | Responsibility  

Brandon Willis

Brandon leads our Louisville team, the Solvers working behind the scenes to ensure files go out, claims are processed, and cards are delivered.

Brandon joined Businessolver in 2019 to lead our Consumer Account Operations team and has been involved in many of the major shifts within the industry. In 18 years with ADP and SHPS, Brandon experienced firsthand the evolution of spending accounts from flexible spending accounts and dependent care accounts to include health reimbursement accounts, health savings accounts, as well as the introduction of debit cards.

Brandon earned his MBA from Indiana University and enjoys travelling and spending time with his family.

TOP STRENGTHS: Achiever | Strategic | Relator | Learner | Analytical

Hannah Webb

Hannah has a long history of client management and has been at Businessolver since 2014. She has performed multiple roles here, learning the system inside and out as a client operations lead, NAE, system relationship manager, and architect. Prior to leading the consumer accounts team, Hannah was a tech lead. Currently, she oversees day-to-day operations for MCA clients and process improvement.​

Hannah holds a B.A. and an MBA with concentration in HR. She loves to find ways to challenge her team to become better each day. Her perfect day would include sitting on a beach somewhere tropical with a book.​