Laying the Foundation for What’s Next
The world has shifted since employees made their 2020 benefits decisions. However, the realities of their state of mind in what seems like another time can help inform benefits strategy, design and delivery going forward.
HR pros should understand the context in which employees choose and use their benefits, as well as their attitude, behaviors and challenges around managing their finances. This knowledge can help inform what will be appropriate benefits strategy in the new normal, ensuring employers and their employees are poised for a strong recovery and a successful future.