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State makes full-positive enrollment a success

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Positive enrollment, positive results for this state government with over 30,000 employees.

Learn how Businessolver helped facilitate a successful active enrollment for this state.

The Client’s Challenge
  • Reduce friction for the HR team during annual enrollment
  • Educate employees on their benefits so they can choose best fit as opposed to lowest price
  • Support four new plan options
Highlights

This state organization with over 30,000 employees had issues with communication, education and enrollment and needed a solid foundation for their first-ever active enrollment.  They leveraged Benefitsolver as well as our MyChoiceSM Recommendation Engine to educate employees and keep them engaged, as well as avoid extra work for HR. 

  • Customized design of employee communication directly within Benefitsolver
  • HR saw a dramatic reduction in calls from employees seeking benefits guidance
  • HDHP enrollment increased 11% while PPO decreased by 30%