Results
Shortly after implementing the Benefitsolver system, Chad’s team began to experience several efficiencies—good news for a small team tasked with managing 85 properties and a steady stream of acquisitions.
“The new system has streamlined and automated our benefit administration process, making it manageable and painless,” said Benefits and Wellbeing Manager Claudia Florat. “Our HR and Payroll teams would agree, as it has eliminated a lot of manual processes.”
Although Two Roads’ main goal was to find an automated system that was interconnected to multiple disparate systems, Chad and his team soon discovered some additional functionalities they weren’t expecting.
“Communications was our big ‘ah-ha!’ moment,” Chad said. “Suddenly, we had a great opportunity to brand our benefits and have one platform in which to store and drive our content. We could customize our portal to drive employee behaviors such as using telemedicine services or enrolling in their 401k.”
The employee experience also improved, both in terms of enrollment and the support they receive for making the right benefits decisions.
“Our employees can enroll using their preferred language
and they receive invaluable insight on picking the right plans
for them with the MyChoiceTM tool,” said Benefits Administrator Julie Appleford.

The new system has streamlined and automated our benefit administration process, making it manageable and painless.

Our employees can enroll using their preferred language and they receive invaluable insight on picking the right plans for them with the MyChoice tool.