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Professional services company improves direct billing

Businessolver^®’s rules-based system and refined processes simplify the management of direct billing. Take into consideration the process Businessolver has implemented for a professional services company:

Company Snapshot

4,800 employees
80+ locations
On average, 40-50 members being direct billed at any given time
245 members have utilized direct billing

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Solutions

Developed streamlined direct bill process for the client that applies a specific grace period, notification period and termination process
Developed Benefit Access Rules to provide automated parameters within the enrollment system
System set up to pend employee direct bill changes for administrator review and approval

Results

Administrators have gained control over the direct billing process due to automation within the system and refined processes. What was a major pain point for HR has turned into a standardized process free of surprises.

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