As an employer, this company recognizes and embraces the differences and unique needs of its diverse employees. To address the various groups, the company leverages the functionality within the Benefitsolver® platform.
- For retail employees, all interaction is electronic with a focus on promoting the use of apps including the MyChoiceTM Mobile App for enrollment and benefits management. Benefits communications mimic the company’s iconic brand and include shortcuts such as QR codes to support employees’ on-the-go lifestyles.
- Distribution center employees get a higher-touch approach, as HR and benefits team members travel to locations for in-person meetings and enrollment support using Benefitsolver.
- Corporate employees receive system-generated communications with a focus on the online benefits administration site. There are weekly benefits emails and important information is shown on-site via electronic displays.
The MyChoiceTM Recommendation Engine, Businessolver’s platform-integrated decision resource, helps guide all employees to their best benefits decision. Because each group has slightly different benefits, the company takes advantage of the customization available with the tool to make it relevant for each group.