Partners

No person — or technology platform — is an island

It would be insincere and impossible to say that Benefitsolver® is able to deliver delight to hundreds of clients and millions of users each year solely on the power of our in-house teams. 

Partner with us!

Join us in delivering delight and building a better benefits administration solution.

Partner with us
It takes a select group of quality partners, organizations that are as deeply committed to a culture of service as we are, to add key support to the system

These partners provide valuable support in helping us deliver on the Businessolver® mission to grow our business and delight our clients.

Data Analytics

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Talent Management

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Spending Account Administration

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Video Engagement

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Benefits Science Technologies

Revolutionizing the employee benefits strategy

Making sure your employees are enrolling in the most effective plan is a top concern for all HR professionals. Not only do you want to ensure they are covered when they need it most, but you also want to ensure your money is invested in plans wisely. Our partnership with Benefit Science Technologies is your solution. Using their proprietary Robust Optimization algorithm, we take your existing healthcare data and combine it with predictive modeling to provide specific medical plan recommendations optimized to your budget and population's health. First-year savings for companies using BST’s optimized analytics range from 5 percent to 15 percent!

SERVICES PROVIDED:

  • BST gathers all healthcare-related data in a single, secure warehouse, breaking down traditional silos – medical claims, prescription claims, biometrics, plan data and expenses, wellness programs, and eligibility – allowing analysis of all benefit plan components.
  • The system is fully accessible with monthly reports generated from data no more than two weeks old to highlight areas of concern, provide an accurate assessment of plan performance, and enhance the ability to manage plans more responsively.
  • Through BST analytics, you can identify future risk, cash flows, clinical risk, disease progression, and more. This allows you to improve your understanding of what has happened, and how to predict important future trends.
  • The system recommends medical plan designs tailored to the specific healthcare needs of your employee population, taking into account future predictions about population health and financial shifts to contain costs and maintain quality of care and benefit levels.

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Cornerstone

Make your best work even better

An organization is only as strong as its people - a solid workforce, ready to tackle each day, is essential to every thriving company.  Through our Single Sign On connection to Cornerstone OnDemand, you will have access to a comprehensive and integrated talent management solution. Cornerstone helps organizations recruit, train and manage their people. Their solution impacts every aspect of the employee experience, helping people to make their best work even better – which ultimately translates into greater business results.

SERVICES PROVIDED:

  • Employee onboarding
  • Learning management
  • Enterprise social networking & collaboration
  • Compliance & certifications management
  • Performance management (reviews, goals, competencies and more)
  • Compensation management (pay-for-performance)
  • Succession and career management
  • Extended enterprise training
  • Complete reporting & dashboards

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Discovery Benefits

Spending account administration that counts

Backed by Discovery Benefits, we’re able to seamlessly help you help your employees keep more of their hard-earned money – while getting the healthcare and services they need. We focus on providing the right solutions while simplifying employee benefits administration. Fully integrated into Benefitsolver, Discovery eases administration and compliance to deliver spending account benefits that are simple, flexible and integrated.

SERVICES PROVIDED:

  • Use the same benefits debit card for all spending account products. Participants enjoy streamlined convenience, and the ability to order additional cards at no charge for spouses, children, or other dependents. You get the peace of mind of single-source technology to ensure accurate balances and avoid excessive contributions.
  • As a leading spending accounts administrator, Discovery offers participants a number of convenient payment options for their expenses.
  • Strong integrations save everyone time and stress in the set-up process and ongoing administration. Our integration includes having one portal for the employee, one contract for you, and a fully integrated solution for ease of use for your employees.

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FLIMP COmmunications

Bring your benefits to life

Benefits plans often contain technical terms and lingo that sound like a foreign language to those who do not live and breathe it every day. How can we expect employees to understand the difference between an HMO and PPO when they only encounter those terms once a year, if that? That’s why Businessolver has partnered with Flimp Communications to provide you with video options that bring those complicated terms to life. Your videos, seamlessly embedded in Benefitsolver, will help employees understand difficult jargon and explain the differences between common benefits plan choices.

SERVICES PROVIDED:

  • License Flimp’s generic animated content through their comprehensive library
  • Create semi-custom video content or video postcards
  • Fully customize the brand experience through tailor-made videos

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Video Engagement

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Transparency Solution/Provider Rating

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Legal & Employment Compliance Services

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Student Loan Refinancing

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GuideSpark

Visualizing your benefits brand

Odds are, more than half of your current workforce are visual learners – they understand difficult concepts and complicated terminology when it is provided to them in a compelling, visual format. That’s why we have partnered with GuideSpark. They have mastered the art of creating educational and effective video tools that seamlessly integrate within Benefitsolver. GuideSpark isn’t limited to just providing a textbook answer to what a certain medical plan is – it also helps employees make the best benefit elections for their situation and informs them how to use their benefits successfully.

SERVICES PROVIDED:

  • Content that provides valuable information at a time employees need it
  • Works directly with you to develop custom content that addresses your specific needs & meets the culture/style of your brand
  • Offers content packages that span the entire HR gamut – from financial wellness to HR policies
  • A full suite of videos is also available on GuideSpark for consumption at anytime

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Healthcare Bluebook

Discover your best healthcare solutions

Are your employees overpaying for their healthcare services? Prices for healthcare procedures can vary by 500 percent or more – even within the same network! Let Businessolver turn your employees into smart shoppers. With Healthcare Bluebook’s transparency solution and provider rating tool built into Benefitsolver, we make it easy for your employees to find the best providers at the best price, saving on out-of-pocket costs. This partnership makes shopping for healthcare services simple and straightforward.

SERVICES PROVIDED:

  • Cost Transparency - Make it easy for employees to discover the fair price for medical procedures and find the nearest healthcare providers that offer those fair prices — all in just a few clicks.
  • Quality Transparency – Discover which hospitals are ranked nationally by procedure to show employees the top and bottom performing hospitals in their local market.
  • Track Outcomes – Track improvements through procedure-specific reporting, which allows you to see where your employees are receiving care — and precisely how their healthcare decisions impact overall savings.
  • Smart Analytics - Determine exactly how cost and quality variance affects your health plan performance — and impacts employees' costs — so you can identify the best way to create savings for your organization.

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Seyfarth Shaw

Compliance done right

When it comes to HR/benefits compliance, having an extra set of eyes to review documents – or even an extra set of hands to create them – can save invaluable time and resources for any organization. Backed by some of the nation’s top benefits and employment attorneys, Businessolver’s service partnership with Seyfarth Shaw offers hands-on service for benefits-related notices, IRS filings and more.

SERVICES PROVIDED:

  • Claim administration -- Inquiry and/or claim review (defined benefit, defined contribution, health & welfare), at an hourly or flat rate.
  • Communication -- Summary Plan Description (wrapper) and/or document drafting
  • Compliance Services – Form 5500 preparation, review, filing, and delinquent filer voluntary correction (DFVC); Top Hat preparation, filing, and mailing.
  • HIPAA (Health and Welfare) – Privacy policy, notices, and forms creation; Business Associate Agreements, and HIPAA training.
  • Legal Instrument and Levy Review – Drafting letters of guardianship, administration and testamentary; powers of attorney (general, health, financial, and property); small estate affidavits; trust documents; income withholding orders; and payroll garnishments.
  • QDRO Administration – for DB or DC plans; procedures and model orders.
  • QMCSO Administration – for health & welfare plans (medical, dental, vision, and prescription); procedures and model orders.

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SoFi

Eliminating student loan debt

Employee wellness comes in many forms – physical, social, spiritual… financial. When you encourage your employees to seek financial success, you invest in both their personal and professional growth. Yet, forty-two percent of the current millennial workforce is plagued with student loans. We want to help your employees conquer that debt. We have partnered with SoFi to offer opportunities for your employees to refinance or consolidate outstanding student loan debt by offering better rates, zero fees, unprecedented service and even a $100 credit. All of those benefits, just by accessing their Benefitsolver account.

SERVICES PROVIDED:

  • Serious Savings - Low fixed and variable rates. No application or origination fees.
  • Federal + Private - SoFi is one of few lenders that can consolidate and refinance both federal and private loans.
  • Exclusive Rates - Get rate discounts on an additional SoFi loan—just for signing up.
  • Wealth Advisors - Wealth advisors are available to help employees with confusing questions about finances and investments.
  • Career Support – SoFi coaches provide support in advancing one’s career and building a personal brand.
  • Unemployment Protection - If the unexpected happens, SoFi will temporarily pause loan payments and help the member in their job search.

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Retirement Solutions

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All-In-One HR Solution

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Spending Account Administration

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Claims Advocacy

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Transamerica

Investing in your wealth + health

Here at Businessolver, we believe in a one wallet approach. What does that mean? It means your employees have one wallet and one budget for their benefit needs. Their wealth and health are not separate decisions but rather a part of a total benefits package. That’s why we have partnered with Transamerica to bring retirement solutions into Benefitsolver. With Transamerica, employees can make their retirement account elections at the same time they are electing all of their other important benefits, making it easier to understand their total cost and what their employer is contributing to their total rewards. This real-time connection, allows for employees to easily access and view their retirement account elections. They can see the progress they are making in their retirement savings from the home page in Benefitsolver while realizing the contributions their employer is making to their financial, physical and emotional well-being.

SERVICES PROVIDED:

  • Elect retirement plans directly in Benefitsolver
  • Easily view employer contributions and what is required to maximize the benefit
  • Options for pre- and post- tax contributions as well as annual auto increases
  • API connection on employee’s home page makes it easy to manage their investment and see their current balance
  • One payroll file to ensure a single source of truth

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Ultimate Software

Your all-in-one HR solution

Businessolver has partnered with Ultimate Software to provide you with an integrated, comprehensive HR solution. Through our advanced integration, we provide a robust solution for your HR and benefits administration, combined with personal service and support. Working together helps us be better, faster, stronger and most importantly, keeps your data even more secure. We don’t want to just be another provider, we want to be an extension of your HR team. Businessolver will effortlessly and proudly manage your benefits administration while Ultimate Software takes care of the rest!

WageWorks

Investing in your health

More and more people are pivoting from traditional benefits to those that put them in control of their money. As spending accounts become increasingly popular, it’s important to be backed by an administrator that will take care of your employee’s hard-earned money. That’s why we have partnered with WageWorks. They understand the investment your employees are making in their own health and financial well-being and offer a comprehensive set of Consumer-Directed Benefits (HSA, HRA, FSA and Commuter) to meet your needs.

SERVICES PROVIDED:

  • Technology Platform: WageWorks delivers Consumer-Directed Benefits through a highly scalable Benefits-as-a-Service, or BaaS, delivery model. This flexible platform supports all available health plans and delivers a complete and completely accurate view of all benefit accounts.
  • Client Service: WageWorks is available to answer employee account questions. They provide you with a toll-free client services hotline so help is always just a phone call away.
  • Education: WageWorks makes it easy for employees to learn about their benefits and determine how best to use them to save the most money.
  • Ease of Use: Easy payment options are available based on the type of spending accounts.

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West Corporation

Navigating the complexities of healthcare together

Navigating healthcare is complex enough for expert benefits professionals – never mind the confusion that average employees face when trying to resolve claims or billing issues. Research shows that just 14% of Americans can correctly define common health insurance terms like deductible, coinsurance, and out-of-pocket maximum. That lack of knowledge makes disputing claims complicated and scary for many employees. That’s why we partnered with West Corporation. West’s team of trained Personal Health Advocates are skilled at working with healthcare providers, insurance plans and other health-related organizations to resolve complex clinical and administrative issues. With our partnership, your employees have access to industry experts who will provide one-on-one, confidential guidance.

SERVICES PROVIDED:

  • Resolve Benefits and Claims Issues: West’s team will review coverage and help members understand the rules that apply to their benefits. They will investigate benefits and claim denials and review a member’s outstanding out-of-pocket responsibilities. Their team will attempt to resolve errors with providers and/or health plans or plan administrators including resolving coordination of benefits disputes between multiple carriers or carrier types
  • Educate Members about Benefit Coverage: They will explain difficult-to-understand terms and how coverages may vary. They also help employees understand the differences in their spending accounts and what is eligible for reimbursement.
  • Fee Negotiation: They will attempt to assist members dealing with a bill for an out-of-network service, or for a service not covered by their health plan, that exceeds $400 by negotiating with the provider to lower the fee or arrange a payment plan.
  • Appeals Information: Their experts will provide information to members regarding their appeal rights and help them understand the appeals process.

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Provider Lookup

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Claims Advocacy

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Zelis

Options tailored to you

Brand loyalty comes first for many purchases in our lives. The same need for loyalty can also be said about your doctor. Employees want to know that the benefits they are enrolling in, allow them to continue to see the providers they trust. By using our provider tool powered by Zelis, you can provide peace of mind to your employees that their coverage options will continue to fit their healthcare needs. Thanks to Zelis, we have access to the largest collection of healthcare provider network data in the US.

SERVICES PROVIDED:

  • Educate - Allowing your employees to see which providers are available within your carrier networks, will help them make more educated decisions regarding their benefits.
  • Time – Bringing the provider information into the enrollment saves your employees time during the enrollment process and takes full advantage of the 17 minutes you have their attention.
  • Save - Many employees don’t consider the costs associated with an out-of-network provider when choosing their coverage, which can cost them a lot of money later. By using an in-network doctor, both the employer and the employee save money.
  • Integrate - Partnering with Zelis Health means Businessolver clients have access to the largest collection of healthcare provider network data in the U.S.

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Zest Health

Healthcare advocacy for every need

Our research has found that 86 percent of employees find the insurance purchase process confusing. And that’s just purchasing the insurance… now imagine trying to navigate the insurance process when dealing with a claim. Our claims advocacy partner, Zest Health, can help! Zest combines your array of benefits with technology, data science, and 24/7 concierge support. Their benefits solution provides the insights to create meaningful, personalized interactions with your employees. Engaging members when they need it most.

SERVICES PROVIDED:

  • Fast, simple interactions offer personalized recommendations for members, empowering them to take control of their healthcare decisions.
  • Receive data-driven insights into your employee’s healthcare needs.
  • On demand concierge which is a team of nurses and benefits experts who are available 24/7, offering employees guidance on their benefits and medical needs.

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Click here to view our full list of LiveKinnectSM integrations.

Don't see your partner listed?

We think the providers above are pretty great, but we understand that you may have a different preferred partner that you would like to stick with. We’ve got you covered! Through LiveKinnectSM, our proprietary advanced connections, we provide seamless integrations between your partners and our Benefitsolver platform. Rest assured, with over 500 integrations to date, we have yet to find a system with which we can’t connect!

 

Join us in delivering delight and building a better benefits administration solution.
Partner with us