HR technology leader honored for its AI-powered personal benefits assistant SofiaSM
WEST DES MOINES, IOWA (April 5, 2022)—Businessolver®, a leading provider of benefits technology and services, today announced it has been named a winner in the 2022 Artificial Intelligence Excellence Awards, sponsored by the Business Intelligence Group.
Businessolver was honored for the exemplary technical development and machine learning technology demonstrated by its personal benefits assistant SofiaSM, which was developed and is consistently enhanced to help employees across the Businessolver employer client base better understand their benefits and engage in available benefits programs according to their specific personal needs.
“Whether an employee is looking for details about their medical plan or trying to understand how to use their flexible spending account, Sofia guides them to find the information they need when they need it,” said Rae Shanahan, Businessolver Chief Strategy Officer and CEO of its Innovation Works business unit, which is dedicated to innovating in the benefits space.
“Even though Sofia helps members save time and money, her effect on our clients is also monumental. Busy benefits teams often find themselves fielding many day-to-day questions from employees that they struggle to find bandwidth to help solve more difficult problems. Sofia takes those front-line questions off their plates, so our clients can get back to providing in-depth benefits assistance and strategic planning. We’re honored that the Business Intelligence Group sees Sofia’s value and are thrilled to receive this distinction.”
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Its Artificial Intelligence Excellence Awards are judged by business executives with that mission top of mind. The awards’ proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
“We are so proud to name Businessolver as a winner in our inaugural Artificial Intelligence Excellence Awards program,” said Maria Jimenez, Chief Nominations Officer for Business Intelligence Group. “It was clear to our judges that Businessolver was using AI to improve the lives of their customers and employees. On behalf of Business Intelligence Group, I extend our congratulations to Sofia and the entire Businessolver team.”
Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
Bridget Mortland Head of Marketing, Businessolver