Retail & Hospitality

Flexibility and efficiency to help you support a diverse and fluid workforce.

What's in it for you?

As your customers’ needs evolve, your organization needs to be nimble, flexible, and agile. Just as you adapt to their expectations, so too must you adapt to a dynamic workforce in hiring, engaging, and retaining valuable employees.

Our configurable solution:

  • Helps you manage a transient workforce
  • Meets the expectations of your multi-generational team
  • Allows employees to select and manage benefits on their own time and in their own language

Also, our client-services teams will prepare you for “what’s next” by helping you think strategically and making sure you’re compliant with the regulatory issues that impact your industry.

Sound familiar?

  • The hospitality and retail industries have the 2nd and 4th highest separation rates.
  • Three-quarters of HR pros in retail and hospitality cite “retention of employees” as a major challenge.
  • Half of HR pros said it is difficult to stay in compliance due to “lack of time.”
  • More than two-fifths of HR pros reported “pace of change” as a major issue.



From Heartbreak Hotel to Home Sweet Home

Learn how the benefits team at this hotel management company successfully streamlined and automated their benefits administration by running everything throuhg a central hub — Benefitsolver


Read case study

Solutions to meet your challenges

Cloud-based web and mobile tools

Employees can view plans, enroll, and update personal data, at their convenience. We protect the data, but make it easy for people to access, wherever they are.

MyChoiceSM Recommendation Engine

Fully educate your workforce about their benefits and provide easy-to-use tools to guide them toward confident and cost-effective benefits decisions.

Complexity and variability

With significant variability in plans, populations and hours, the retail and hospitality industry can make other vendors’ heads spin. Even with complex benefits programs, we deliver simple enrollment based on the employee’s specific eligibility.

Real-time reporting

No need to spend hours gathering data on plan performance. Automated reports are available to you online.