Direct Bill

Managing premium collections for those employees who don’t fit the 9 to 5

Businessolver's® direct billing services make it easier to collect premiums from employees on leave of absence (LOA) and retirees who are still covered under your benefits.

Continuity in benefits is essential in keeping your team healthy and happy

Your employees need access to their benefits regardless of their current work situation. With direct billing services, management of bills, collection of payments, and taking calls from employees, LOA participants, and retirees are all handled by the Businessolver team — with communication and data tracked within Benefitsolver®.

We appreciate that every work situation is unique and the needs of your employees must come first. You can rest assured that your employee’s benefits will be available when and where they need them.

A full range of direct bill and leave management solutions

Enrollment support

Employees on direct billing can access the Benefitsolver platform during your annual enrollment period or to make any life-event enrollment changes.


The Benefitsolver platform has a number of communication tools to support custom communication, which is vastly important for those participants who are not “entering” the office on a daily basis.

Fulfillment services

Businessolver has an in-house fulfillment team that can assist in designing and/or delivering custom communications to participants who need to be reached at home.

Case management

Businessolver has the unique distinction of being one of the only providers to offer a case management solution fully integrated into its SaaS benefits technology — Benefitsolver. You’ll have full transparency into when your direct bill participants call into the Service Center for assistance.

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