SofiaSM Personal Benefits Assistant

Transforming the enrollment experience with our personal benefits assistant

You work hard to build a benefits strategy that meets your employees’ needs. We work hard to deliver technology with heart, transforming the benefits experience in a new, personalized way. That’s why we created Sofia, our industry-first personal benefits assistant.

As an extension of our service center team, Sofia is standing by to provide a high-touch, personalized experience for your employees

Using artificial intelligence and machine learning to look for learned patterns and predict future developments, Sofia answers your employees' benefits questions when and where they need it most.

One size does NOT fit all. Sofia was created to meet your employees where they want to be met, on their phone in our MyChoiceSM Mobile App, or from the comfort of their home using our proprietary benefits administration platform, Benefitsolver®. Using text-to-text response or voice recognition, she provides personalized front line support for your employees’ benefits questions and concerns.

Revolutionize the way you and your employees interact with benefits

Businessolver® has heavily invested in an Applied Data Science team to lead our system innovation and drive disruption in the benefits technology space. So what’s next? Sofia is going to revolutionize the way you and your employees interact with benefits. Imagine having Sofia provide your real-time benefits data with the sound of your voice, or enroll your members in their plans through simple commands. Join us on the journey of delivering ground-breaking technology that puts people first. That's Technology with Heart.

Learn more about our innovative technology

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