As an extension of our service center team, Sofia is standing by to provide a high-touch, personalized experience for your employees
Using artificial intelligence and machine learning to look for learned patterns and predict future developments, Sofia answers your employees' benefits questions when and where they need it most.
One size does NOT fit all. Sofia was created to meet your employees where they want to be met, on their phone in our MyChoiceSM Mobile App, or from the comfort of their home using our proprietary benefits administration platform, Benefitsolver®. Using text-to-text response or voice recognition, she provides personalized front line support for your employees’ benefits questions and concerns.