Businessolver

Stay ahead of what’s next

Most benefits administration platforms help you manage benefits. Businessolver® helps you identify needs earlier, guide employees through important decisions, and prevent problems before they escalate.
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Why Businessolver

%

client retention
Clients stay because the partnership works

M+

people supported
Benefits experiences delivered at scale

+

years 
Technology backed by decades of real-world benefits experience

Most benefits platforms help you react. We help you stay ahead.

Benefits don't get complicated all at once

Questions pile up. Deadlines get missed. Employees make decisions without enough information. Small issues turn into bigger ones.
Businessolver helps you identify needs earlier, guide employees through important decisions, and solve problems before they escalate through technology and service designed to work together.
woman in a retail store

Benefits work better when everything is connected

Help employees make informed decisions

Give employees guidance and support when they need it, not just during enrollment.

Spot issues earlier

Identify patterns, risks, and opportunities before they become bigger challenges.

Gain a clearer view

See what's happening across your benefits programs with access to the information that matters most.

Spend less time reacting

Reduce complexity and focus on the work that moves your organization forward.

One place to see what’s happening—and know what to do next

Powered by SofiaSM, Businessolver brings benefits administration, employee guidance, compliance, communications, and reporting together to help organizations make better decisions, reduce complexity, and deliver a better benefits experience.
  • No jumping between systems
  • No disconnected data
  • No piecing together answers from multiple vendors
Just one place to manage benefits, understand what's happening, and take action with confidence.
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Why organizations choose Businessolver

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Stay ahead of issues—not just respond to them
Identify needs earlier and take action before small issues become bigger challenges.
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Full visibility into your benefits data
Get access to the information behind your programs so you can answer questions, spot trends, and make decisions with confidence.
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Technology and service working together
Connect employee experiences, data, and support through one shared system powered by Sofia, the intelligence behind Businessolver
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Built for what's next
Intentional innovation designed to help organizations adapt, grow, and get more value from their benefits investment over time.

Meet Sofia

The intelligence behind Businessolver

Sofia helps connect employee experiences, benefits data, and support interactions to surface relevant guidance, identify emerging needs, and help organizations stay ahead.
Learn about Sofia

Support every step of the benefits journey

benefitssolver view
Benefits Technology
Help employees understand, choose, and use their benefits with confidence while simplifying administration for your team.
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consumer dashboard view
Consumer Accounts Technology
Help employees plan, spend, and save with confidence through connected account management and year-round guidance.
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compliancedashboard view
Compliance Technology 
Stay ahead of changing requirements, reduce risk, and simplify compliance administration.
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call center
Member Services
Get employees the answers they need through personalized support from benefits experts who help resolve issues and move them forward with confidence.
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Communications & Insights Agency
Reach employees with the right message at the right time through benefit communications, campaigns, and engagement strategies designed to drive action.
Learn more
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Reporting & Analytics
Turn benefits data into clearer decisions with the visibility and transparency needed to understand what’s happening across your programs.
Learn more

Helping organizations stay ahead

uniti
Uniti, a regional telecommunications provider needed a benefits technology partner that could drive effective benefits engagement, reduce manual processes for their benefits team, and provide more transparency into the benefits platform and employee experience.

Solutions

  • Benefits Technology
  • Reporting & Analytics
  • Decision Support
  • Ecosystem Intelligence
Businessolver partnered with Uniti to build and optimize the Benefitsolver platform to help them drive more efficiencies, engagement, and transparency.

+

office and field employees 

%

of Uniti employees rated their enrollment experience as “good” or “excellent”

%

of Uniti employees self-enrolled in their benefits
Emily Erkel, Director of Benefits at Uniti discusses partnership and the employee experience.
Read Uniti's story
v2x logo
V2X, a global defense and space manufacturer needed a benefits technology partner that could help them eliminate their manual processes, consolidate their vendors, and help them drive year-round employee engagement.

Solutions

  • Benefits Technology
  • Reporting & Analytics
  • Custom Communications
  • Ecosystem Intelligence
Businessolver supported V2X with AI-powered technology and consultative partners to drive more efficiencies and make it easier for employees to engage with their benefits.

+

Medically enrolled employees

$ +

Cost avoidance through the relationship

%

Employees self-enrolled in benefits via desktop
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“Sofia is available 24/7/365. Not everyone in our company is in the same time zone, so it’s very helpful to have Sofia available for those tier 1 questions and sometimes tier two questions, either through the phone or chat. ”

Amy Ross
Sr. Manager, Corporate Benefits at V2X
Read V2X's story
Pacsun and Businessolver partnership
In a competitive retail market, PacSun needed a system that could reduce the complexity of vendor management, remove manual processes and heighten benefits engagement for their employees.

Solutions

  • Benefits Technology
  • Reporting & Analytics
  • Decision Support
  • Ecosystem Intelligence
Businessolver helped consolidate many of their benefits systems into one platform to support their benefits administration strategy

+

Corporate and retail employees

$

Cost avoidance in the first year

%

of AI-supported chats stay resolved after 7+ days
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“Moving to Businessolver has been a great experience. I feel so supported by my service team and even though I never expect an issue to arise, if it does, I’m confident in their ability to resolve and see it through. ”

Carolyn Campbell
Sr. Manager, Benefits at PacSun
Read PacSun's story

Related resources

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2026 Benefits Insights Report

This year's report reveals growing financial vulnerability across today’s workforce and highlights how anticipatory insights—realtime signals across engagement, service, and behavior—can help HR leaders shift from reactive benefits administration to proactive risk and cost management.
Read the report
Meet Sofia - The intelligence behind our technology and service

Meet SofiaSM

Shift your benefits strategy from reactive to anticipatory. Learn how anticipation goes beyond personalization and scripted responses, how Sofia powers our ecosystem, and what questions to ask to evaluate your options.
Read more

Ready to stay ahead?

Help employees make better benefits decisions, give your team greater visibility, and spend less time reacting to issues before they become bigger challenges.
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