Pinnacle Partners

Partnering with like-minded organizations for greater impact

You trust us to ensure your workforce has the benefits they need when they need them. We trust our Pinnacle Partners to help us deliver on that promise. These partnerships, grounded in empathetic experiences and state-of-the art innovation, guarantee quality products and services with secure and seamless integrations.

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Join us in delivering delight and building a better benefits administration solution.

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Our Pinnacle Partners elevate your experience

We rely on the expertise of these best-in-class providers and carriers to ensure a simplified and seamless implementation and ongoing support for HR pros and their employees within our technology and services. We’ve done the behind-the-scenes vetting and groundwork, so you don’t have to. And we can continue to support employees beyond enrollment, reminding them of their benefits and options throughout the year.

Pinnacle Partner Overview

Our Partners

Accolade

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Aetna

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ARAG

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Aflac

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Accolade

Accolade provides millions of people and their families with an exceptional healthcare experience that is personal, data driven, and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Grounded in human relationships, Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction.

 

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Aetna

Aetna has been underwriting and selling insurance for over 150 years, and their Supplemental Health division has over 20 years’ experience selling and servicing voluntary benefits. Aetna is one of the industry’s fastest growing group voluntary benefits carriers due to our flexible plan designs, attractive group rates with available multi-line discounts, exceptional service and our unique claims model are designed to drive voluntary benefit claim utilization.

ARAG

Founded more than 80 years ago, ARAG makes quality legal insurance affordable for all. As the world’s leading legal provider, ARAG empowers individuals to assert their legal rights including in the U.S. where ARAG is offered through employers as an employee benefit allowing employees to choose the local network attorney they want to work with. Everything we do that supports our long-standing commitment to offer superior legal protection is driven by the customer experience.

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Aflac I Voluntary Benefits Partner

Aflac is a Fortune 500 company, providing financial protection to more than 50 million people worldwide. When an insured gets sick or hurt, Aflac pays cash benefits promptly, for eligible claims, directly to the insured (unless assigned otherwise). For more than six decades, Aflac supplemental insurance plans have given insureds the opportunity to focus on recovery, not financial stress.
Together, we:
  • Commit to delivering superior products and services with comprehensive technology solutions, exceptional customer service and compassionate claims administration.
  • Collaborate to drive employee education and engagement, providing your workforce with the benefits they need through powerful tools grounded in innovation
  • Deliver a simplified implementation process and integration, combined with products that are straight-forward to enroll and administer, which ultimately creates a best-in-class experience for employer and employee alike.
Available Products:
  • Group Critical Illness
  • Group Accident
  • Group Hospital Indemnity
Available through additional integrations:
  • Group BenExtend
  • Group Life and Disability
  • Network Dental
  • Network Vision

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Continental American Insurance Company  (CAIC), a proud member of the Aflac family of insurers, is a wholly-owned subsidiary of Aflac Incorporated and underwrites group coverage.  CAIC is not licensed to solicit business in New York, Guam, Puerto Rico, or the Virgin Islands. For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company. For groups sitused in New York, coverage is underwritten by Aflac of New York.

Continental American Insurance Company | Columbia, SC    AGC2001524 EXP 8/21

Insurance coverage for Aflac Dental and Vision is underwritten by National Guardian Life Insurance Company (NGL). National Guardian Life Insurance Company is not a member of the Aflac family of insurers. National Guardian Life Insurance Company is not affiliated with The Guardian Life Insurance Company of America a/k/a The Guardian or Guardian Life. Aflac Dental and Vision products may not be available in all states. National Guardian Life Insurance Company | Madison, WI.

Allstate Benefits

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Allstate Identity Protection

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Aura

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Castlight

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Allstate Benefits I Voluntary Benefits Partner

Allstate Benefits is a leading provider of employee benefits, committed to delivering superior products and services with cutting-edge technology, exceptional customer service and compassionate claims administration.
Together, we:
  • Are committed to delivering superior products and services with comprehensive technology solutions, exceptional customer service and compassionate claims administration.
  • Enable brokers, employers and employees to more easily access the Allstate Benefits portfolio of top-rated products.
  • Streamline the implementation process through advanced connections, leading to cost-savings and value-added efficiencies.
Products offered:
  • Accident
  • Critical Illness
  • Cancer
  • Hospital Indemnity
  • Disability
  • Life

Allstate Benefits is the marketing name used by American Heritage Life Insurance Company (Home Office, Jacksonville, FL) a subsidiary of The Allstate Corporation.

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Allstate Identity Protection I Voluntary Benefits Partner

Your workforce deserves to feel safe, confident and secure in their personal and professional lives. But the digital footprint that now exists for the vast amount of your workforce may leave them vulnerable. Allstate Identity Protections is more dedicated than ever to helping people safeguard their data, identity, and most of all, their privacy.
Together, we:
  • Define innovation by providing employees with intelligent technology as they enroll in benefits and put them to work.
  • Deliver service to provide a streamlined implementation process that removes the headaches for you and ensures your employees have the help they need, when they need it most.
  • You can rest assured that we are committed to protecting you and your employees’ data throughout the benefits process and beyond.

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Aura I Voluntary Benefits Partner

Aura is a technology company dedicated to delivering comprehensive digital security to consumers. They provide identity theft and fraud protection for employee’s finances, personal information, and devices. Their solution is easy to understand, simple to set up, and all in one place. Aura believes employees should be able to live with the peace of mind that their online personal and financial information is secure. Trusted by millions, Aura’s simple, all-in-one solution is making the internet safer for everyone.
Together, we:
  • Are committed to delivering superior products and services with comprehensive technology solutions, exceptional customer service and compassionate administration.
  • Innovate by providing a modern, integrated experience using technology to enroll and manage benefits for a seamless front-to-back process.
  • Provide a more simplified implementation process and established connections are combined with products that are straight-forward to enroll and administer which creates a best-in-class experience for employer and employee alike.

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Castlight I Solution Partner

Castlight helps customers deliver the most engaging benefits strategy for a healthier, happier, more productive workforce.  Castlight’s Navigation solution combines a mobile and web-based application with a team of clinician-led experts to help members better engage with high-quality providers and employer-sponsored programs.  A digital platform provides members access to their health and wellbeing benefits, as well as navigation tools in one secure location. For those who need high-touch service, members can work 1-1 with Care Guides throughout their health journeys.  Every experience is personalized, curated from a breadth of data including claims, health goals, biometrics, digital platform activity, and Care Guides interactions.
Together, we: 
  • Create a seamless experience from selection of benefits to ownership of their health. With one click, they can access all the tools and navigation they need to be improve their total health and wellbeing.
  • Innovate. Innovation is at the heart of what we do. When two partners come together to change the way employees interact with their health, you can trust that we will always be one step ahead.
  • Are Cost Effective. When your employees are making better options for their health, it’s better for them and for you. This partnership ensures that your employees not only select the right-fit benefits, but then use those benefits to create real outcomes.

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CirrusMD

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Cigna

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The Hartford

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Hello Heart

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CirrusMD I Solution Partner

CirrusMD delivers a different kind of telemedicine experience for employees in the modern workforce. On the CirrusMD platform, physicians begin every care encounter over text-messaging, the go-to mode of communication for most Americans. Services are provided exclusively through employers, resellers and health plans, where CirrusMD can be bundled directly into benefit plans. And because connecting with a doctor through CirrusMD is immediate, easy, personal and familiar, it’s used at far higher rates than other telemedicine services; as high as 18%.
Together, we:
  • Deliver a simplified implementation process and integration, combined with products that are straight-forward to use and administer. This creates a best-in-class experience for employer and employee alike.
  • Collaborate to drive employee education and engagement, providing your workforce with the benefits and programs they need through powerful tools grounded in innovation.
  • Understand that virtual care is critical in providing care options for your employees when they need it most. With this partnership, we combine advanced AI technology with live, licensed physicians to impact employee’s care decisions when they matter most and at the moment they need them.

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Cigna I Voluntary Benefits Partner

Cigna is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna delivers choice, predictability, affordability and access to quality care through integrated capabilities and connected, personalized solutions that advance whole person health.

 

Together, we:
  • Provide access to employee benefits through an engaging, retail-like experience.
  • Deliver value to employers and their employees, helping to improve their health and control costs.
  • Offer broad, integrated capabilities that maximize value, affordability, and choice for our customers and clients.
Products offered:
  • Medical
  • Dental
  • Vision
  • Behavioral Health
  • Pharmacy
  • Life
  • Accidental Death & Dismemberment
  • Disability
  • Accidental Injury
  • Critical Illness
  • Hospital Care

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Life Insurance Company of North America, Cigna Life Insurance Company of New York (New York, NY), Express Scripts companies or their affiliates.

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The Hartford I Voluntary Benefits Partner

The Hartford is a leader in employee benefits, protecting more than 20 million Americans1 with its innovative products and services. Its flexible plan designs, administration model and value-added services offer employers and employees a seamless customer experience.
Together, we:
  • Maximize favorable benefits and enrollment experiences for employers and employees at every step, with a dedicated service team to ensure all goes smoothly, end-to-end.
  • Leverage technology to offer seamless integration of flexible, innovative products and services within the Benefitsolver platform.
  • Increase engagement and participation by speeding eligibility decisions, customizing employee decision-support and education tools, tailoring communications strategies for client needs, and delivering a compassionate claims experience.
Products and Services Offered:
  • Life insurance
  • Standalone Accidental Death and Dismemberment (AD&D) insurance
  • Disability (Short-term, DisabilityFLEX® and Long-term) insurance
  • Accident insurance
  • Critical Illness insurance*
  • Hospital Indemnity insurance
  • Leave Management Services

The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company. Home Office is Hartford, CT.

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1 Based on The Hartford’s internal reporting as of December 2017 combined with the Aetna acquisition.

*Critical Illness is referred to as Specified Disease in New York.

 

Hello Heart I Solution Partner

Hello Heart is the recognized market leader in empowering people to understand and improve their heart health using technology. Leveraging AI and data-driven insights, the app-based solution is not only fun-to-use and habit-forming, but can predict serious heart health issues before they occur.  Dozens of the largest Fortune 500 employers are realizing best-in-class results for enrollment and ongoing engagement, clinical outcomes and cost savings.  Hello Heart is a member of the American Heart Association’s Innovator Network and is part of the CVS Point Solutions Management Program.
Hello Heart’s flagship hypertension solution includes a smartphone app that pairs with an FDA-approved blood pressure monitor and cuff. It helps people manage their blood pressure, medications, and activity using AI-based technology. Users track key health metrics, receive personalized feedback, and take steps to improve their health with clinically proven suggestions, all through the convenience of their smartphone. Hello Heart’s solution enables users to quickly identify a hypertensive crisis or irregular heartbeat before it becomes a catastrophic cardiac event.
Together, we:

Make managing your health easier than ever with simplified experiences from Benefitsolver to Hello Heart so that your employees never question what do next on their benefits and health journey.

  • Make managing your health easier than ever with simplified experiences from Businessolver to Hello Heart so that your employees never question what to do next on their benefits and health journey.

  • Understand that solutions can only make an impact when your workforce is engaged. Hello Heart and Businessolver are committed to driving your employees through an omni-channel experience that meets them where they need to be met.

  • Understand the importance of best-in-class digital technologies which is why our mobile applications are focused on what your consumers need with seamless integrations to drive your employee to the next step in managing their heart health

 

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Lincoln Financial Group

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MetLife

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NortonLifeLock

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Pets Best

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Lincoln Financial Group I Voluntary Benefits Partner

Lincoln Financial Group provides advice and solutions that empower people to take charge of their financial lives with confidence and optimism. More than 17 million customers trust their retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses.
Together, we:
  • Streamline the implementation process through advanced connections, leading to cost savings and value-added efficiencies.
  • Maximize the enrollment experiences for employers and employees, with a dedicated service team to ensure all goes smoothly, end-to-end.
  • Drive employee education and engagement, providing your workforce with the benefits they need through powerful tools grounded in innovation
Products Include:
  • Short- and Long-Term Disability
  • Leave Management
  • Dental
  • Vision
  • Term Life and AD&D
  • Group Accident
  • Group Critical Illness
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MetLife I Voluntary Benefits Partner

MetLife is among the largest global providers of insurance, annuities, and employee benefit programs with a purpose to help customers navigate life’s twists and turns.
Together, we:
  • Deliver superior support through dedicated resources with deep benefits expertise, ensuring a flawless benefits administration experience
  • Create flexible solutions backed by advanced integrations making the enrollment and administration of voluntary benefits easier than ever
  • Are committed to collaboration that drives employee education and engagement, providing your workforce with the benefits they need through powerful tools grounded in innovation
Products Offered:
  • Dental
  • Vision
  • Short & Long Term Disability
  • Life
  • AD&D
  • Legal
  • Accident Insurance
  • Hospital Indemnity
  • Critical Illness
  • Cancer Insurance
  • Pet Insurance

Get The Overview One Sheet

Get The Legal One Sheet

Get The Pet Life One Sheet

Metropolitan Life Insurance Company | 200 Park Avenue, New York, NY 10166 L0620004936[exp0621][All States][DC,GU,MP,PR,VI]| © 2020 MetLife Services and Solutions, LL

NortonLifeLock

NortonLifeLock is a global leader in consumer Cyber Safety and believes that the digital world is empowering when people are confident in their online security. For more than four decades, NortonLifeLock’s experience in cybersecurity has helped people live their digital lives safely. Powered by a team of experts dedicated to staying a step ahead of what’s next, NortonLifeLock continues to evolve their identity protection, device security, and online privacy solutions as emerging cyberthreats do.

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Pets Best I Voluntary Benefits Partner

Pets Best is a top-rated pet insurance agency that was started by a vet who understood the value of the bond we create with our pets.
Together, we:
  • Offer a fully integrated product on the Businessolver platform, where employees can elect pet insurance coverage along with their important health and wealth benefits in one place.
  • Deliver flexible coverage, fast claims processing and personalized service for customers.
  • Reduce disruption during the enrollment process with innovative API connections that get your pet covered in near real-time.
Products Offered:
  • Customizable Accident and Illness plans
  • Optional routine care coverage

Pet insurance coverage is offered and administered by Pets Best Insurance Services, LLC and is underwritten by American Pet Insurance Company, a New York insurance company. Please visit www.americanpetinsurance.com to review all available pet health insurance products. Terms and Conditions apply, please see policy for details.
 

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Prudential

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Recoop

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Rightway

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Securian

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Prudential I Voluntary Benefits Partner

Prudential believes that financial security should be within reach for everyone. And they measure success on delivering a wide range of solutions with a smarter, seamless experience that meets customer’s changing needs.
Together, we deliver:
  • Modern Experiences: By leveraging advanced connections, we provide smoother, real-time, and personalized interactions for a better experience.
  • Greater Efficiencies: We offer a broad range of financial protection solutions with a streamlined administration to help take work off your plate.
  • Better Outcomes: Our partnership helps you maximize value by reducing administration and increasing employee engagement and appreciation with your benefits program.
Products Offered:
  • Life and AD&D
  • Short Term Disability
  • Long Term Disability
  • Accident
  • Critical Illness
  • Hospital Indemnity

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Group Insurance coverages are issued by The Prudential Insurance Company of America, a Prudential Financial company, Newark, NJ. The Booklet-Certificate contains all details, including any policy exclusions, limitations, and restrictions, which may apply.  1036516-00001-00

Recoop I Voluntary Benefits Partner

Recoop is the first and only multi-peril disaster coverage that quickly pays a lump-sum cash benefit (up to $25,000) after a natural disaster: hurricane (with storm surge), wildfire, tornado, earthquake, gas explosion, winter storm or dust storm. It’s the really affordable, really flexible recovery cash that helps you bounce back faster.

 

 

Together, we:
  • Provide established connections and a simple product that is straightforward to enroll, administer and use, creating a best-in-class experience for employer and employee alike.
  • Innovate with a first-of-its-kind product and an integrated digital experience from implementation to claims.
  • Are committed to providing an affordable product that is an essential piece of any financial wellness plan, offering protection when it's needed most.

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Rightway I Solution Partner

Rightway is the leader in driving health care value for everyone, everywhere. Its care navigation platform guides members to the highest quality care and medication, leading to better care and happier people at a lower cost. Using the mobile app, employees connect with live, clinical health guides who assist them with all their healthcare needs - from finding a great doctor to creating a care plan, from support on billing issues to benefits education. Companies choose Rightway for its smart clinical navigation, best-in-class technology, and lightest implementation lift, all resulting in higher ROI for clients and happier, healthier employees.

 

Together, we:
  • Understand that health care is complex enough, with this partnership we are simplifying how employees engage with their benefits and the programs that help them navigate through the health care landscape, ultimately with ease.
  • Know that while a simplified experience is important, the power behind the experience is anything but simple. Rightway and Businessolver use deep analytics and data to drive the most healthcare value for the employee. 
  • Believe that empathy is critical when employees are seeking the right care, which is why empathy is built into everything we do, including how our technology is built to the trusted guidance and advocacy we provide.

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Securian I Voluntary Benefits Partner

At Securian Financial, we’re here for family. With more than 100 years of experience in the group life and voluntary insurance market, Securian Financial has the expertise to recommend solutions that enhance employee benefit plans and ultimately give families the confidence to focus on what’s truly valuable: memories with those who matter most.
Together, we:
  • Proactively increase benefit education and participation through our integrated benefits enrollment and management experience backed by a dedicated team
  • Work flexibly and transparently to help you identify the right path forward, improving efficiencies, enhancing employee and beneficiary experiences and delivering personalized service with each program
  • From products to technology we are thoughtful; strategically building differentiators.   We evolve and adapt your voluntary suite within our technology to keep you at the top of your game
Available Products:
  • Group Critical Illness
  • Group Accident
  • Group Hospital Indemnity
Products Offered:
  • Term Life 
  • Universal Life
  • Accidental Death & Dismemberment
  • Accident Insurance
  • Critical Illness
  • Hospital Indemnity 

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SWORD Health

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Transamerica

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Voya

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SWORD Health I Voluntary Benefits Partner

Due to sedentary lifestyles, repetitive motions, or stress and overexertion, approximately half of American employees are experiencing musculoskeletal issues. SWORD Health provides individual access to virtual care, helping people manage pain and even prevent costly surgeries. These no-cost programs have an impressive 84% weekly completion rate, with the majority of members reporting improvement from back pain, joint stiffness, and general musculoskeletal discomfort. 

Together, We:
 
  • Connect employees to high-quality providers and personalized programs.
  • Use the latest innovative technologies to guarantee pain reduction.
  • Deliver superior results, proven to help members more than in-personal physical therapy.
  • Build unique exercise plans, designed by doctors to create incremental and lasting change.

 

Products Offered:
 
  • Clinically-validated telehealth programs
  • Currently the only FDA-approved digital solution
  • Licensed physical therapists dedicated to member care

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Transamerica I Voluntary Benefits Partner

A leader in retirement plans and employee benefits, Transamerica works to help employee care for their health, while helping to protect their finances and quality of life.
Together, we:
  • Enhance benefit elections by bringing retirement and employee benefits in one spot for employees to enroll.
  • Adapt data analytics to offer customizable solutions and services within the Benefitsolver platform to help employers control healthcare costs, improve the implementation process, and simplify benefits administration.
  • Help increase employee engagement with decision support and recommendation tools, and provide a top-notch customer experience when employees need it most—at claim time.
Products and Services Offered:
  • Retirement
  • Universal Life Insurance with Living Benefits
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Cancer Insurance
  • Short Term Disability Income Insurance

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This is a brief product overview. For full policy benefits and limitations, consult with a Transamerica representative. Certain policies are not available in all states. Benefits are determined by state and plan level selected. Insurance products underwritten by Transamerica Life Insurance Company, Cedar Rapids, IA, or Transamerica Financial Life Insurance Company, Harrison, NY. Transamerica Investors Securities Corporation (TISC), member FINRA, 440 Mamaroneck Avenue, Harrison, NY 10528.

Voya I Voluntary Benefits Partner

Voya Financial helps Americans plan, invest and protect their savings through a variety of insurance, investment and retirement savings products so they can retire better. 
Together, we:
  • Offer a suite of technology-friendly, guaranteed-issue supplemental health insurance products that are built in Benefitsolver much like core plans, allowing Businessolver clients to include these as part of the MyChoice Recommendation Engine experience.
  • Create an improved member experience for Life and Disability products where EOI is required, leveraging real-time EOI integrations and creating a clean, simple EOI process for the employee.
  • Improve the implementation process by leveraging best-in-class processes and established connections, which creates efficiencies and cost-savings for our mutual clients.
Products Offered:
  • Critical illness
  • Hospital indemnity
  • Accident insurance
  • Life
  • Disability

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