Businessolver Unveils Groundbreaking Benefits Enrollment Experience at Annual Vision Conference 

DENVER, COLORADO (April 8, 2024)—Last week, Businessolver®, a leader in SaaS-based benefits administration and engagement technology, announced a new best match enrollment experience that ensures employees receive the support they deserve when deciding on benefits that will have profound impact on their health and financial wellness for the next year. Launched at Vision, Businessolver’s premier annual conference, this important innovation was born out of the voice of the employees themselves, leveraging commentary and insights from more than a quarter-million survey results from the previous year’s Annual Enrollment.

“By incorporating the voices of those we serve, we are reinforcing our dedication to client delight and the continued belief that ultimately, our vision is to build technology that transforms the enrollment experience and impacts the way employees interact with their healthcare,” said Rae Shanahan, Chief Strategy Officer at Businessolver. “These changes not only reflect our commitment to innovation but also our foundational belief in building technology with heart.” 

Key enhancements with this announcement include: 

• Personalized Modeling Tools: Greater access to personalization and modeling tools that ensure an employee is empowered to take control of their anticipated healthcare spend, while also having greater visibility into the impact of benefits in meeting that need.  
• Financial Impact Tools: New financial views that bring anticipated deductibles and out of pocket maximums to the forefront of the experience, allowing employees to better view the anticipated costs per paycheck and throughout the year. 
• Side-by-side Coverage Comparisons: In-depth side-by-side comparisons, allowing employees to easily contrast their current coverage with new options, a top-requested feature from the AE survey feedback. 
• Modernized Interface: Improved visuals to ensure the experience inside the benefits technology, matches what employees have come to expect as consumers in their personal and professional lives. 

Already included in this best match experience, employees can incorporate their previous year’s claims data to create an even more personalized experience, ensuring the employee has the greatest insight within their decision-making process. 

Businessolver’s move to listen and implement direct user feedback demonstrates the company’s commitment to providing agile, responsive and adaptable service, aimed at improving client outcomes and facilitating seamless benefits enrollment. 

In addition to these changes, Businessolver is increasing their AI footprint within their technology. Following their industry-first integration of Generative AI within their proprietary AI models, Businessolver has expanded the use of this integration to bring AI-powered search into the platform. These enhanced search capabilities ensure employees have intuitive access to the information populated within their platform to find the answers they need more efficiently and with top-notch accuracy.  

“Our tenured experience with AI has allowed us to move faster and more accurately within the benefits domain,” said Shanahan. “This is just another example of how empathetic AI can deliver a more profound experience for the users in getting the information they need, when they need it. And this is just one more step on our journey with AI, as our recent hackathon proved there is so much more opportunity for how Generative AI, when coupled with our benefits-rich proprietary AI, will completely change the way employees interact with their benefits.”

Since 1998, Businessolver has been synonymous with exceptional benefits technology and services, underscored by an innate responsiveness to client needs — the foundation of the company’s service-centric culture. The organization continues to deliver on its promise of a seamless and engaging benefits administration platform, all the while fostering trust and satisfaction among its clients. 

About Businessolver

Founded in 1998, Businessolver delivers market-changing benefits administration technology supported by an intrinsic responsiveness to client needs. The company provides an online platform to help employers and their employees manage their benefits in an efficient, secure, and personalized way. Businessolver’s platform is known for its innovation, including the integration of advanced AI technologies to improve the user experience. Businessolver is dedicated to delivering a seamless and engaging benefits administration process, fostering trust and satisfaction across its client base.