The State of Workplace Empathy

2020 State of Workplace Empathy

The Businessolver® State of Workplace Empathy Study, now in its fifth year, annually surveys U.S. employees, HR professionals, and CEOs to evaluate the state of empathy in American workplaces.

Well-being in every sense, is more important than ever.

Special Report: Empathy + Benefits: The Key Combination for Supporting Employee Mental Health

From social isolation and economic uncertainty, to the very real risk of a dangerous virus, employees in all industries and across all demographics are facing unprecedented pressure on their mental health.

In this Special Report, derived from data in Businessolver’s 2020 State of Workplace Empathy Study, discover key stats and considerations for organizations as they are forced to find more empathetic and effective ways to support the mental health and overall well-being of their diverse workforce.

View the Special Report

More stats & facts from the study

Dig deeper into our 2019 study

2019 State of Workplace Empathy executive summary

Employers ignore empathy at their own risk.

CEOs increasingly see empathy as a vital workplace value, but they are struggling to bring it to life. With employees using empathy as a decision point to stay or go, it's more important than ever for leaders to figure it out so they can compete in today's historically challenging labor market.

Read the executive summary

Empathy Insights:
Key Stats
& Facts e-book

Data highlights from the study.

In the 2019 Study, new areas emerged that help define empathy at work- mental health, diversity, and inclusion. Find out what employees, HR pros, and CEOs think about how empathy drives engagement, productivity, and overall business success... and where there's room for some significant improvement.

Dig deeper in our e-book

How CEOs are keyed in to workplace empathy.

When it comes to their own jobs, CEOs are even more invested in empathy than their employees. 

Virtually all leaders feel it's important for organizations to demonstrate empathy. And a significant majority feel there's more progress to be made. Perhaps surprisingly, this focus on empathy extends to what CEOs want for themselves in the organizations they lead. Like employees, they are motivated by empathy...but for them it runs even deeper.

Get the details in this infographic that compares how leaders and employees feel about empathy in the workplace. 

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2017 State of Workplace Empathy
Read the 2017 Study
2018 State of Workplace Empathy
Read the 2018 Study
More Empathy Content
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