Service and Technology Partners

Better Together

With the help of our service and technology partners—including key human capital partners—we bring added value to our clients and provide technology and services that their employees need. 

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Join us in delivering delight and building a better benefits administration solution.

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We strive to help every employee enroll in the right benefits at the right time.

With the help of our service and technology partners—including key human capital partners—we bring added value to our clients and provide technology and services that their employees need.

Our Partners

Data Analytics

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Data Analytics

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Video Engagement

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Video Engagement

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Amino

Smarter Health Care Choices

Businessolver and Amino bring leading, technology-driven health care guidance to your workforce, ensuring they can find and book high-quality, cost-effective care when they need it the most, at a time where we can still inform their choice.

Our MyChoice Find a Provider tool, powered by Amino, integrates with Businessolver’s benefits technology to help your workforce make informed health care decisions based on their condition, their health care plan and their geography in a place where they already interact with their benefits.

Service includes:

  1. Rich Data - Amino is powered by a database of more than 19 billion health insurance claims representing 220 million patients.
  2. Intelligent Applications - Sofia helps employees answer health care questions by understanding their underlying needs.
  3. Drives measurable ROI - By guiding employees to smarter care options, we can reduce your health care costs by as much as $1,300 per employee per year.

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Benefits Science Technologies

Revolutionizing the employee benefits strategy

Benefitsolver’s analytics engine, powered by Benefits Science Technologies (BST), a leading provider of healthcare and insurance data analytics solutions for enterprise customers, leverages BST’s academically-supported technology for health plan optimization. Founded by Massachusetts Institute of Technology (MIT) scientists specializing in data analytics, BST uses its proprietary Robust Optimization algorithm to combine employers’ existing healthcare with predictive modeling to provide analytics that stratify risk and identify cost drivers to produce key insights for your benefits strategy.

SERVICES PROVIDED:

  • BST gathers all healthcare-related data in a single, secure warehouse, breaking down traditional silos – medical claims, prescription claims, biometrics, plan data and expenses, wellness programs, and eligibility – allowing analysis of all benefit plan components.
  • The system is fully accessible with monthly reports generated from data no more than two weeks old to highlight areas of concern, provide an accurate assessment of plan performance, and enhance the ability to manage plans more responsively.
  • Through BST analytics, you can identify future risk, cash flows, clinical risk, disease progression, and more. This allows you to improve your understanding of what has happened, and how to predict important future trends.
  • The system recommends medical plan designs tailored to the specific healthcare needs of your employee population, taking into account future predictions about population health and financial shifts to contain costs and maintain quality of care and benefit levels.

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FLIMP Communications

Bring your benefits to life

Benefits plans often contain technical terms and lingo that sound like a foreign language to those who do not live and breathe it every day. How can we expect employees to understand the difference between an HMO and PPO when they only encounter those terms once a year, if that? That’s why Businessolver has partnered with Flimp Communications to provide you with video options that bring those complicated terms to life. Your videos, seamlessly embedded in Benefitsolver, will help employees understand difficult jargon and explain the differences between common benefits plan choices.

SERVICES PROVIDED:

  • License Flimp’s generic animated content through their comprehensive library
  • Create semi-custom video content or video postcards
  • Fully customize the brand experience through tailor-made videos

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GuideSpark

Visualizing your benefits brand

Odds are, more than half of your current workforce are visual learners – they understand difficult concepts and complicated terminology when it is provided to them in a compelling, visual format. That’s why we have partnered with GuideSpark. They have mastered the art of creating educational and effective video tools that seamlessly integrate within Benefitsolver. GuideSpark isn’t limited to just providing a textbook answer to what a certain medical plan is – it also helps employees make the best benefit elections for their situation and informs them how to use their benefits successfully.

SERVICES PROVIDED:

  • Content that provides valuable information at a time employees need it
  • Works directly with you to develop custom content that addresses your specific needs & meets the culture/style of your brand
  • Offers content packages that span the entire HR gamut – from financial wellness to HR policies
  • A full suite of videos is also available on GuideSpark for consumption at anytime

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Claims Advocacy

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Legal & Employment Compliance Services

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Telehealth

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All-In-One HR Solution

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Health Advocate

Navigating health care is complex enough for expert benefits professionals – never mind the confusion that average employees face when trying to resolve claims or billing issues. Research shows that just 14% of Americans can correctly define common health insurance terms like deductible, coinsurance, and out-of-pocket maximum. That lack of knowledge makes disputing claims complicated and scary for many employees.

That’s why we partnered with Health Advocate. Their team of trained Personal Health Advocates are skilled at working with health care providers, insurance plans and other health-related organizations to resolve complex clinical and administrative issues. With our partnership, your employees have access to industry experts who will provide one-on-one, confidential guidance.

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Seyfarth Shaw

Compliance done right

When it comes to HR/benefits compliance, having an extra set of eyes to review documents – or even an extra set of hands to create them – can save invaluable time and resources for any organization. Backed by some of the nation’s top benefits and employment attorneys, Businessolver’s service partnership with Seyfarth Shaw offers hands-on service for benefits-related notices, IRS filings and more.

SERVICES PROVIDED:

  • Claim administration -- Inquiry and/or claim review (defined benefit, defined contribution, health & welfare), at an hourly or flat rate.
  • Communication -- Summary Plan Description (wrapper) and/or document drafting
  • Compliance Services – Form 5500 preparation, review, filing, and delinquent filer voluntary correction (DFVC); Top Hat preparation, filing, and mailing.
  • HIPAA (Health and Welfare) – Privacy policy, notices, and forms creation; Business Associate Agreements, and HIPAA training.
  • Legal Instrument and Levy Review – Drafting letters of guardianship, administration and testamentary; powers of attorney (general, health, financial, and property); small estate affidavits; trust documents; income withholding orders; and payroll garnishments.
  • QDRO Administration – for DB or DC plans; procedures and model orders.
  • QMCSO Administration – for health & welfare plans (medical, dental, vision, and prescription); procedures and model orders.

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Teladoc

Teladoc Health delivers, enables, and empowers virtual care services that span every state in a person's health journey -- from wellness and prevention to acute care to complex healthcare needs. We use proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care.​ Through Personalized Navigation, Benefitsolver connects to Teladoc to support members with their virtual care needs.

 

Ultimate Kronos Group - UKG

Your all-in-one HR solution

Businessolver has partnered with UKG to provide you with an integrated, comprehensive HR solution. Through our advanced integration, we provide a robust solution for your HR and benefits administration, combined with personal service and support. Working together helps us be better, faster, stronger and most importantly, keeps your data even more secure. We don’t want to just be another provider, we want to be an extension of your HR team. Businessolver will effortlessly and proudly manage your benefits administration while UKG takes care of the rest!

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Provider Lookup

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Zelis

Options tailored to you

Brand loyalty comes first for many purchases in our lives. The same need for loyalty can also be said about your doctor. Employees want to know that the benefits they are enrolling in, allow them to continue to see the providers they trust. By using our provider tool powered by Zelis, you can provide peace of mind to your employees that their coverage options will continue to fit their healthcare needs. Thanks to Zelis, we have access to the largest collection of healthcare provider network data in the US.

SERVICES PROVIDED:

  • Educate - Allowing your employees to see which providers are available within your carrier networks, will help them make more educated decisions regarding their benefits.
  • Time – Bringing the provider information into the enrollment saves your employees time during the enrollment process and takes full advantage of the 17 minutes you have their attention.
  • Save - Many employees don’t consider the costs associated with an out-of-network provider when choosing their coverage, which can cost them a lot of money later. By using an in-network doctor, both the employer and the employee save money.
  • Integrate - Partnering with Zelis Health means Businessolver clients have access to the largest collection of healthcare provider network data in the U.S.

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Click here to view our full list of LiveKinnectSM integrations.

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Join us in delivering delight and building a better benefits administration solution.
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